In 2021, residents of Noele Court found themselves grappling with a daunting challenge—a 12-day elevator breakdown. Amidst the frustration and concern, one individual stepped up to champion their cause: Cllr Karen Lawrance. Not just any councillor, Karen brings a unique perspective to the table as an engineer, equipped with the expertise to understand the technical nuances of such issues.
Karen wasted no time in taking action. Recognising the urgency of the situation, she launched a vigorous campaign for urgent repairs to the elevator. But her efforts didn’t stop there. Karen also took the fight to the council chambers, where she challenged Sanctuary Housing’s maintenance approach. Her impassioned advocacy and technical insights led to significant changes in how maintenance was handled.
As a result of Karen’s work, Sanctuary Housing revamped its maintenance strategy, bringing it in-house. Moreover, the company initiated nationwide elevator assessments to proactively identify and address potential issues, thus preventing future incidents. This proactive approach underscores the commitment to ensuring the safety and well-being of older residents—a commitment that resonates deeply with the values of the Liberal Democrats.
The story of Noele Court serves as a poignant reminder of the importance of having Lib Dem voices represented on every committee. It’s not just about policy—it’s about real people facing real challenges. With individuals like Karen, the Liberal Democrats continue to stand as staunch advocates for the most vulnerable members of our community.
