This policy was last updated on 5 April 2022.

Introduction

The Liberal Democrats (“the Party”) respect individuals’ rights over their personal data. We are committed to ensuring that people are treated fairly in everything we do. This Privacy and Cookie Notice (“Notice”) outlines:

General Information

Where this Notice refers to ‘personal data’ it is referring to data about you (or other living people) from which you (or they) could be identified – such as name, date of birth or contact details.

This Notice applies to all personal data processed by the Party about its members, supporters, staff, volunteers, donors, suppliers and professional contacts and members of the public. This includes data gathered via third parties, such as social media sites, and which is therefore also covered by their own Privacy Policies.

How we may collect personal data about you, how we may use that data, why we are allowed to use the data in that way

The Liberal Democrats collect and process personal data from members of the general public, our members, supporters, staff, volunteers and donors.

The Party may collect personal data from you via a variety of means depending on your relationship with the party:

How we may use your personal data

MEMBERS OF THE PUBLIC

  • Indirectly from other public records or sources, including the full electoral register which the party is legally entitled to
  • Indirectly, via a third-party data broker in order to make predictions about the likelihood that you may be open to the values of the Lib Dems
  • Indirectly via a software tool used to predict your first language for producing written materials in other languages
  • Indirectly via marked Electoral Registers or the census
Purpose
Data
Purpose
Source
Lawful basis
Retention
Responding to queries
Name, contact details, content of your query
To respond to any questions you have about the party and our activities. This may be within a local party and/or at national level depending on the nature of the query
When you contact us by phone, email, or post with any query not covered specifically elsewhere in this notice
It is in our legitimate interests to provide responses to queries and maintain good relations with those who contact us – UK GDPR Article 6(f) Legitimate Interests
1 year
Processing data subjects rights requests such as Subject Access or Right to be forgotten
Name, contact details, content relevant to the request
Fulfil the request unless there is a legal reason we can’t
Data provided when you contact us to process a request
Legal obligation – Article 6(c)
3 elections cycles/15 years
Processing marketing opt out queries
Name and contact details that identify you
To record on our databases that we shouldn’t contact you with marketing material
When you contact us to opt out of marketing
Legal obligation – Article 6(c)
7 years
Responding to complaints
Name, contact details, content of the complaint, details of third parties related to the complaint
To respond to any complaints about party activity. This may be within a local party and/or at national level depending on the nature of the complaint
When you contact us – we may draw from already existing internal data relevant to the complaint, and we may contact people involved for further information or to take external legal advice where relevant
Legitimate interests to ensure our internal rules and relevant laws are followed. Where a law may have been broken, we may have a legal obligation to use and share the data to investigate a complaint or to establish legal rights – UK GDPR Article 6(f) Legitimate Interests
Indefinitely for serious complaints
Accepting donations
Name, contact details, card payment details, recorded phone conversations
To receive donations and keep financial records about the transactions
When you contact us by phone, online, or by post with a donation
We have a legal obligation to retain details of donations – Article 6(c)
7 years
Managing Events and the annual Party Political Conference
Name and contact details, payment details where it is a paid event, and a photo for ID badges where relevant. We will ask about any health conditions or disabilities so we can make reasonable adjustments to help you attend, but this is entirely optional. We offer discounts to certain groups such as the unemployed. We may use any data you have provided to give you details about our access fund if we think you are eligible, and may ask you to provide proof of status to receive a discount. Depending on the event, this might be managed by your local party, or by the national party.
To contact you with details about the event such as conference packs and passes. To record attendance at events and make sure they run smoothly and manage security
Data you provide when you register (and pay where relevant) to attend an event
To manage a contract – when you sign up for an event, you enter into a contract with us, the terms and conditions of which will be presented to you when you sign up – UK GDPR Article 6(b) For the purpose of entering into a contract. Special access fund and health data will be processed under Article 9(a) explicit consent to the processing
7 years
Notes: We won’t use attendance at events to gather contact details for marketing or campaigning purposes – we will always offer you the chance to opt into receiving communications (other than those relating to the specific event) separately from your attendance
Filling out petitions, surveys and opinion polls
Name, contact details, political/policy opinions
We ask people for their political opinions on a range of matters to help us understand what is important to the electorate and plan our campaigns
When you fill out a petition or opinion poll online, in person, or over the phone
Public Task – UK GDPR Article 6(e) Public task and Article 9(2)(g) where the processing is necessary for reasons of substantial public interest. DPA 2018 Schedule 1, part 2, paragraph 22 (1)
15 years (maximum)
Notes: Sometimes we create working groups for particular policy matters, we then only keep the data for the length of the working group.
Social media engagement
Social media handles and message content
To promote party aims and ideals with members of the public and understand the priorities of voters
When you interact with us through social media platforms
We do this on the basis of your consent to interact with us – UK GDPR Article 6(a) Consent
Messages reviewed weekly – not specifically retained by Lib Dems, but may remain on platforms unless deleted
Publishing photos
Pictures of you
To include in publicity materials
When we want to publish photos about our activities for campaigning and publicity purposes
This is always optional, and we will ask you specifically if we can publish pictures of you, so we do it on the basis of your consent – UK GDPR Article 6(a) Consent
We review consents every 5 years.
Notes: If you don’t indicate you are happy for us to continue using a photo, we will stop using it on any new materials (though material already published may stay in circulation where it isn’t practical or possible for us to withdraw it)
Managing visitors to our premises
Name and signature
To manage access to our HQ or other buildings
From you when you visit us
We do this in our legitimate interests to manage security and the health and safety of people in the building, for example if there was a fire – UK GDPR Article 6(f) Legitimate Interests
1 week
Managing contact lists
Name, contact details, information you have provided about what issues or purposes you want us to contact you about, including national and local campaigns, and fundraising. Communications preferences for maintaining contact
So we can contact you when you have asked us to do so
From you when you sign up to receive information from us in person or online. Depending on what you have asked us to contact you about this might be handled by either your local party, and/or the national party
It’s always optional to hear from us so we do so on the basis of your consent – UK GDPR Article 6(a) Consent
5 years. We may check if you still want to hear from us after 5 years is up.
Political Campaigning
Name, contact details, political opinions
To discuss party aims and ideals with members of the public and understand the priorities of voters

The party is legally entitled to a full copy of the electoral roll and may contact you for campaigning purposes at the time of elections.

Information gathered by canvassing in person or by phone

Article 6(e) Public task and Article 9(2)(g) where the processing is necessary for reasons of substantial public interest. DPA 2018, schedule 1, part 2, paragraph 22 (1)
3 elections cycles/15 years

Data profiling & data analytics

We may also analyse and make predictions on the data we hold about you. This process is commonly known as data profiling. More information about how we use data profiling can be found here.


MEMBERS AND SUPPORTERS

Any of the above purposes that apply to members of the general public, and in addition

  • Digitally when you sign up to be a member/supporter or participate in surveys/petitions online
  • On social media platforms, where you have made the information public, or you have made the information available in a social media forum run by the Party
  • Via WhatsApp/SMS if you are a member of a party WhatsApp/SMS group or if you text us
  • Photographs
  • Information about attendance at Party events
Purpose
Data
Purpose
Source
Lawful basis
Retention
Processing volunteer sign ups and maintaining lists of volunteers
Name, contact details, CV, diversity monitoring information
To maintain up to date lists of volunteers for campaigning/party political purposes
Supplied by volunteer
UK GDPR Article 6(b) For the purpose of entering into a contract – volunteering
Up to 5 years, though records are reviewed every 2 years
Training of supporters/volunteers
Attendance sign in sheets, training records
To maintain a list of supporters trained to undertake various activities for the party
Derived from training attendance (and any assessment where relevant)
UK GDPR Article 6(b) For the purpose of entering into a contract – volunteering
Sign in sheets are shredded after 6 months, training records are maintained for 2 years
Processing and maintaining membership
Name, contact details, postal address phone number, payment info
To maintain a list of our members and maintain details related to their membership
Provided by member in person, online or by phone
UK GDPR Article 6(b) For the purpose of entering into a contract – becoming a member
1 year after terminating membership
Notes: Includes parent/guardian details where member is under 13
Fundraising – prospect research
Name, contact details, biographical information
To maintain contact with and raise funds from likely donors
Derived from previous donors, event attendees
UK GDPR Article 6(f) Legitimate Interests – raising money for the party
No more than 5 years from last contact.
Publicity
Photos
For publication in campaigning/marketing material
Taken at events
UK GDPR Article 6(a) Consent
5 years for unpublished photos, 15 years for member photos
Policy working groups
Name, contact details, diversity information, CVs
To form and manage short-term policy working groups composed of interested parties
From people who apply to be on policy working groups or have indicated they wish to be contacted for this purpose when they give us their contact details
UK GDPR Article 6(b) For the purpose of entering into a contract – being part of a policy working group
5 years
Submitting motions/amendments to conference
Name, contact details, content of amendment
To form party policy at annual conference
Provided by the member submitting the motion.
UK GDPR Article 6(a) Consent
5 years
Managing parliamentary and local council candidate applications
Name, contact details, demographic and diversity monitoring data, CVs/biographical information, correspondence
To select appropriate parliamentary candidates
Provided by the candidate
UK GDPR Article 6(a) Consent
2 years for unsuccessful candidates. 5 years after coming off approved candidate list.

DONORS

In addition, we may collect information about you from other public sources, such as the Land Registry and Companies House in order to verify your eligibility to make a donation to us.

Purpose
Data
Purpose
Source
Lawful basis
Retention
Fundraising
Name, contact details, donation history, polling number, correspondence relating to donations
Maintaining records of donations and due diligence to ensure we can accept your donation
From donor online, via email, in person, or by post, from land registry and full electoral role
UK GDPR Article 6(c) Legal Obligation – for auditing purposes
Donation records 7 years from the tax year to which the donation is relevant. Correspondence is usually deleted after 1 year from last communication about the matter
Fundraising
Name, contact details, interests, social media activity, donation details
To maintain a donor register of interest
Provided by the donor
UK GDPR Article 6(a) Consent Article 9(a) condition – the data subject has given explicit consent to the processing
Donation records 7 years from the tax year to which the donation is relevant.

STAFF

Purpose
Data
Purpose
Source
Lawful basis
Retention
Maintaining staff records
Name, contact details, salary, contract, CV, application form, diversity information
To maintain employment records and manage staff
Provided by staff member during recruitment/onboarding process, usually via email or online

UK GDPR Article 6(b) For the purpose of entering into a contract – employment. DPA 2018, schedule 1, part 1, 1 – Employment.

Where special category data is processed, 9(b) processing is necessary for the purposes of carrying out the obligations and exercising specific rights of the controller or of the data subject in the field of employment and social security and social protection law

7 years after leaving employment
Processing payroll
Name, contact details, bank account details, salary details, tax and pension details
To pay staff
Provided by staff, some data received from outside entities e.g. HMRC
UK GDPR Article 6(b) For the purpose of entering into a contract – employment
7 years from financial year to which the data relates
Recruitment
CVs, completed application forms, diversity monitoring information including racial /ethnic origin and sexuality, interview notes
To recruit staff
Provided by applicants

UK GDPR Article 6(b) For the purpose of entering into a contract – employment. DPA 2018, schedule 1, part 1, 1 – Employment.

And where the data comprises special category data, 9(b) processing is necessary for the purposes of carrying out the obligations and exercising specific rights of the controller or of the data subject in the field of employment and social security and social protection law

6 months for unsuccessful candidates. Diversity monitoring data will be anonymised/aggregated at this point.
Managing annual leave
Holiday entitlement, holiday dates
To manage staff leave
Requests made by staff
UK GDPR Article 6(b) For the purpose of entering into a contract – employment
1 year
Managing sickness/absence
Details of absence including health information where relevant
To maintain employment records and sickness/absence
Provided by staff as part of sickness/absence process

UK GDPR Article 6(b) For the purpose of entering into a contract – employment

And
9(b) processing is necessary for the purposes of carrying out the obligations and exercising specific rights of the controller or of the data subject in the field of employment and social security and social protection law

7 years after leaving employment
Managing complaints about/by staff
Name, contact details of complainant and others involved
To manage complaints involving staff
From complainant, or gathered by HR team during complaints investigation from any relevant records held or additional interviews
UK GDPR Article 6(b) For the purpose of entering into a contract – employment. If the complaint contains special category data, additionally (b) processing is necessary for the purposes of carrying out the obligations and exercising specific rights of the controller or of the data subject in the field of employment DPA 2018 schedule 1, part 1, 1 – Employment
7 years from leaving employment
Managing staff wellbeing/occupational health
Name, contact details occupational health data
To manage staff wellbeing
Volunteered by staff or gathered by medical professionals and shared with permission

UK GDPR Article 6(c) Legal Obligation

And
(b) processing is necessary for the purposes of carrying out the obligations and exercising specific rights of the controller or of the data subject in the field of employment and social security and social protection law

7 years after leaving employment
Managing staff performance and disciplinary records
Staff details, performance/disciplinary record
To manage staff performance
Provided by staff/generated during employment
UK GDPR Article 6(b) For the purpose of entering into a contract – employment
7 years from leaving employment
Paying staff expenses
Staff details, payment details, expense details
To pay staff expenses
Provided by staff/generated during employment
UK GDPR Article 6(b) For the purpose of entering into/performing a contract – employment
7 years from tax year to which claim relates

Additional information regarding the use of personal data

We only use data from external sources if they are lawfully permitted to share the data with us and where we have a legal basis to process data from such sources.

We may also collect information when you interact with the party’s website and social media pages, this may include additional data to that above, such as:

  • Your IP address
  • Your device, browser or operating system
  • Details of the links that you click and the content that you view
  • Your username or social media handle
  • Any other information you share when using third party sites (e.g. sending a tweet or using the Like function on Facebook) We may also place one or more cookies on your device. For further details on this, see below.

If you have provided us with your email, mobile phone number or landline phone number and we have a legal basis to use them. We may contact you to promote causes and campaigns that we support, such as by sending you an email, online advert, or a text message.

We will respect any registration you hold with the Telephone Preference Service (TPS) except where you have opted in to receive phone calls on that number from us.

You may opt out of communications from us at any time.

Who we may share your data with and transferring your data outside of the UK and European Economic Area

The Party will not sell your personal data to third parties.

Depending on how and why you provide us with your personal data it may be shared within the Party (i.e. between local, regional and national parts of the party and with our elected representatives) or with companies that provide services to the Party (“service providers”). For more information on service providers, please seelibdems.org.uk/data-sharing./p>

We may use service providers to undertake processing operations on our behalf to provide us with a variety of administrative, statistical, advertising and technical services. We will only supply service providers with the minimum amount of personal data they need to fulfil the services we request. We oblige all of our data processors to sign contracts with us that clearly set out their commitment to respecting individual rights, protecting your personal data including not using it for any purpose other than providing us with an agreed service or fulfilling their legal obligations – and their commitments to assisting us to help you exercise your rights as a data subject.

With your consent, service providers may hold personal data about you in order to facilitate the provision of future services or financial transactions to which you have agreed, such as a payment processor retaining your payment details in order to process agreed future payments from you.

Please note that some of our service providers are based outside of the UK and the European Economic Area (the “EEA”). Where we transfer your data to a service provider that is outside of the EEA we seek to ensure that appropriate safeguards are in place to make sure that your personal data is held securely and that your rights as a data subject are upheld – in almost all cases we do this by ensuring that the agreements between us and our chosen service providers contain what are called the ‘model clauses’ that oblige them to treat your personal data as if they themselves were based in the UK or the EEA.

In addition, we may share your personal data with third parties when we are required to do so by law (for example, with the Police where they ask us to assist them with their investigations).

In particular, the Party and our candidates are required to submit records, including personal data, of donations above certain thresholds to the relevant regulatory authority. In some cases, some of these donation details are made public. For more details about this, please contact us.

However, save for the limited circumstances noted above, we will never pass your personal data to any unrelated third parties unless you have given us your permission to do so. For example, where you have signed a petition and are clearly informed that this petition will be presented to a third party.

Why the Party is allowed to use your data in this way

Access to the full Electoral Register

As a registered national political party in the UK, The Liberal Democrats is entitled to a copy of the full Electoral Register under the Representation of the People Regulations 2001. The full Electoral Register is different to the open Electoral Register as it contains details of all voters in the UK, including those who have opted out of the open register. We do contact voters outside of election periods, however, we will honour Opt Outs for this type of communication upon request. During Parliamentary election periods, we are also permitted to send 1 Freepost mailing to all voters under Section 91 of the Representation of the People Act 1983.

 

Legal basis for processing your data

The UK GDPR and Data Protection Act 2018 provides a list of reasons that an organisation may use to permit them to process personal data. These reasons are known as ‘Legal Basis.’ Please refer to the tables above which give the details on our legal basis for processing your data.

You do have rights to ask us to stop processing your data for these purposes, and you can read details about those rights here. In addition to the above, we may also process your data for other purposes where you ask us to, or enter into a relationship with us that requires us to.

For example, if you choose to join us as a volunteer we will need to process your personal data to record that you have given us your support in this way. A contract will be put in place between you and us and we will process your personal data to the extent that we need to in order to fulfil our obligations under that contract.

Similarly, you may from time to time give us your consent to send you communications by email (or similar mediums) which promote our work. Where you do that we will use your details to send you those kinds of communications until you tell us otherwise. Should you ever ask us to stop sending those kinds of communications we will hold your details on file to ensure that we respect that request – we justify that retention on the basis that we have a legal obligation in holding your data in that way.

We will only hold data about you if we have a legal basis for doing so. If we find that we no longer need your data for the purpose it was acquired, or we can no longer establish a legal basis for holding your data we will delete it as soon as possible.

Additional details about cookies and technical information

A cookie is a small text file placed on your device when you visit a website. You can accept or decline cookies through your browser settings or other software. For more information about cookies, see Information Commissioner’s Office’s Cookies Information

When you visit one of our websites, we may place one or more cookies on your device. These are for purposes which include:

  1. Improving your experience of visiting the site, including providing personalised content Gathering information you have submitted via the site
  2. Processing requests for information or action that you have made through the site
  3. Processing login requests
  4. Enabling your activity in one place to be used to decide on what information, if any, to present to you in other places
  5. Gathered statistical information about the usage of the site
  6. Ensuring the smooth operation of online services
  7. Remembering whether or not you have been shown a cookie notification message on an earlier visit to the site
  8. To make sure online adverts you may receive from us are relevant to your interests.

By using one or more of our sites, you are consenting to our use of cookies in accordance with this Notice. If you do not agree to our use of cookies, then you should set your browser or other software settings accordingly.

We may provide links to third-party organisations with whom we have affinity arrangements, such as an online retailer. In such cases, additional cookies may be placed to facilitate this arrangement and the third parties may also gather personal data about you in line with their own privacy policies. If a third party shares any personal data gathered in this way with the Liberal Democrats, it will be made clear in its own privacy policy.

We also provide options to share content on social media which may result in your being directed to the social media network’s own systems. If you proceed with this, those networks may gather personal data about you in line with their own privacy policies. On our websites or in other digital communications we may also use technologies variously described as web beacons, pixel tags, clear gifs or tracking pixels to provide us with information about how people have navigated through the site or responded to the communication.

The Party takes the protection of your information very seriously. We use encryption (SSL) to protect your personal data when appropriate, and all the information provided to the Party is stored securely once we receive it. People working or volunteering on behalf of the Party only have access to the information they need, and the web servers are stored in a high-security environment that is kept under 24-hour guard. The Party may store your personal data on secure servers either on our premises or in third-party data centres.

Click on the following link to learn more about our Cookies Policy and see a list of cookies used on this website.

 

Data retention

We only keep your personal data for as long as required to meet the purposes set out in this Notice, unless a longer retention period is required by law. Where we collect and hold your details as part of our public task work, this may also include retaining those details for as long as you remain a registered voter in the UK.

Where permitted by law, we may also save personal data for archiving purposes in the public interest, including historical research. This may involve passing such data to third parties who run historical archives. For further information on what we consider for archiving under historical importance, please contact data.protection@libdems.org.uk or write to us: Liberal Democrats, 1 Vincent Square, London, SW1P 2PN

In addition to the retention periods set out in this Notice, we have a Retention Schedule which is available by contacting us by email or post. All of the above is subject to your legal rights, such as to have data in certain cases deleted or corrected, as set out below.

Data Retention Periods

Your rights over your personal data

You have legal rights over any of your personal data that we hold.

Right of Access

You may, at any time, request access to the personal data that we hold which relates to you (sometimes called a subject access request).

This right entitles you to receive a copy of the personal data that we hold about you. It is not a right that allows you to request personal data about other people, or a right to request specific documents from us that do not relate to your personal data.

 

Right to Rectification and Erasure

You may, at any time, request that we correct personal data that we hold about you which you believe is incorrect or inaccurate. You may also ask us to erase personal data if you do not believe that we need to continue retaining it (sometimes called the right to be forgotten).

Please note that we may ask you to verify any new data that you provide to us and may take our own steps to check that the new data you have supplied us with is accurate. Further, we are not always obliged to erase personal data when asked to do so; if for any reason we believe that we have a good legal reason to continue processing personal data that you ask us to erase we will tell you what that reason is at the time we respond to your request.

 

Right to Restrict Processing

Where we process your personal data on the legal basis of us having a legitimate interest to do so, you are entitled to ask us to stop processing it in that way if you feel that our continuing to do so impacts on your fundamental rights and freedoms or if you feel that those legitimate interests are not valid.

You may also ask us to stop processing your personal data (a) if you dispute the accuracy of that personal data and want us verify its accuracy; (b) where it has been established that our use of the data is unlawful but you do not want us to erase it; (c) where we no longer need to process your personal data (and would otherwise dispose of it) but you wish for us to continue storing it in order to enable you to establish, exercise or defend legal claims.

If for any reason we believe that we have a good legal reason to continue processing personal data that you ask us to stop processing, we will tell you what that reason is, either at the time we first respond to your request or after we have had the opportunity to consider and investigate it.

 

Right to Portability

Where you wish to transfer certain personal data that we hold about you, which is processed by automated means, to a third party you may write to us and ask us to provide it to you in a commonly used machine-readable format.

You have the right to object to the Liberal Democrats processing your personal data. You have the absolute right to object to the processing of your personal data for direct marketing purposes.

 

Right to Object

You also have the right to object to personal data we process under the lawful basis of ‘Public Task’ or ‘Legitimate Interests’ (see our table of Legal Basis for more information). However, this right is not absolute. If you want to object to your data being processed under the lawful basis of ‘Public Task’ or ‘Legitimate Interests’ you must give specific reasons why you are objecting to the processing of your data. These reasons should be based upon a specific situation.

We can refuse to comply with your request if:

  • We can demonstrate compelling legitimate grounds for the processing,
  • The processing is for the establishment, exercise or defence of legal claims.

If we are satisfied that we do not need to comply with the request, we will let you know.

 

Right to Opt Out of processing relating to your political opinions

You may, at any time, write to us to ask us to cease processing your personal data which relates to your political opinions (such as how you have voted in the past, and things that you have told us about how you are likely to vote).

Please note that these requests can only be made about data which relates to your political opinions; they will not affect our right to use other aspects of your personal data.

 

Right to Object to automated decision making, including profiling

You have the right to object and Opt Out of automated decision making and profiling at any time.

Right to stop receiving communications

While all of our direct marketing communications contain details of how you can stop receiving them in the future you can either follow those instructions (such as using the unsubscribe link in an email or telling a telephone caller), visit libdems.org.uk/optout, or ask us directly using the contact details below. If you do the latter, please provide us with full details of the telephone numbers, postal addresses, email addresses and so on to which you wish us to stop sending communications to in order to help us deal with your request quickly and accurately.

Liberal Democrats
1 Vincent Square
London
SW1P 2PN

Email: data.protection@libdems.org.uk

We will process any requests to stop receiving communications as quickly and comprehensively as is practical although there may in some cases be further communications already on their way to you which cannot be stopped.

If you ask us to stop sending you information (e.g. by email, post, phone or SMS text), we may keep a record of your information to make sure we do not contact you again, up until the normal retention period for that type of data. See our retention information above for details.

Please note that this right to stop communications does not apply to emails that we send to you that are a necessary part of us providing a service to you (such as messaging you about your status as a member or a volunteer) or us notifying you about how your personal data is being used.

In addition, the right to stop communications does not apply to the Election Address that we are permitted to send to you during certain elections.

 

Email

If you provide us with your email address and indicate that we may do so (e.g. by subscribing to an email distribution list or by ‘opting in’ through the membership page) we may send you further information about the Party in the future. These communications will take the form of emails promoting us and our work.

You can request that you cease to receive these kinds of communications from us at any time. The easiest way to do so is to use the unsubscribe link provided at the bottom of any e-mail messages that we send to you. You can also do so at any time by visiting libdems.org.uk/optout. It may take up to a month for requests submitted this way to become effective on our systems.

 

SMS messages

If you provide your mobile phone number, we may call or send you text messages if you have given us permission to do so. You may request to stop receiving SMS messages at any point.

You can stop receiving SMS text messages by following the instructions to opt-out provided within that text message. You can also do so by at any time by visiting libdems.org.uk/optout. It may take several days for requests submitted this way to become effective on our systems.

 

Post and telephone

We may contact you by post or telephone using the information provided to us through the electoral roll and other legitimate sources of contact information for the purposes of campaigning, notifying you of our values and policies, and checking your eligibility to donate.

We will respect any registration you hold with the Telephone Preference Service except where you have opted in to receive communications from us. Further, even if you are not on the Telephone Preference Service register you may ask us to stop making calls to you by telling one of our operators when we call you.

 

Online advertising

If you provide us with your email address or telephone number we may use it to ensure online adverts you receive from us are relevant to you. These communications will take the form of online adverts promoting us and our work.

You can opt-out of online advertising at any time by visiting libdems.org.uk/optout. It may take several days for requests submitted this way to become effective on our systems. We will have to share your data with relevant service providers. You may still receive online advertising from time to time where providers are unable to remove you from lists or their systems do not permit exclusion lists.

 

Exercising your rights

You may exercise any of these rights by contacting us using the details below and providing the necessary details for us to be able to identify the relevant data and to act on your request accurately.

When you contact us making a request to exercise your rights we are entitled to ask you to prove that you are who you say you are. We may ask you to provide copies of relevant ID documents to help verify your identity.

It will help us to process your request if you clearly state which right you wish to exercise and, where relevant, why it is that you are exercising it. The clearer and more specific you can be, the faster and more efficiently we can process the request. If you do not provide us with sufficient information then we may delay actioning your request until you have provided us with additional information (and where this is the case we will tell you).

 

Contact details

The Liberal Democrats appointed a Data Protection Officer (DPO). The DPO is responsible for overseeing the data protection standards within the party and making recommendations where necessary. The DPO reports to the CEO, Senior Management Team on a regular basis and Federal Party Audit and Scrutiny Committee every 6 months. The DPO reports to the Federal Party Board through the CEO.

If you have any queries regarding the information set out here, if you wish to exercise any of your rights set out above or if you think that it has not been followed, please contact:

Liberal Democrats
1 Vincent Square
London
SW1P 2PN

data.protection@libdems.org.uk

You can also use these contact details, marked for the attention of the DPO, if you wish to lodge a formal complaint about any matter covered here.

Changes to the Privacy Notice

This policy was last updated on 5 April 2022. Any updates will be posted to this version of the policy. If you wish to see a previous version of the policy, or have any other questions, email data.protection@libdems.org.uk

This policy will be reviewed at a minimum time period of once every six months.

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